Privacy Policy

Last updated: 01/01/2025

This Privacy Policy describes how AVVA-MANAGEMENT (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit our website, communicate with us, or use our brokerage and logistics services related to the wholesale trade of fruits and vegetables.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable data privacy laws in countries where we operate.

1. Who We Are AVVA-MANAGEMENT 102b Warwick Road, London, England, E15 4LA 14441294 enquiries@avvamanagement.com 01256630927 Data Controller: AVVA-MANAGEMENT

2. What Personal Data We Collect We may collect and process the following categories of personal data: Identification & Contact Data: Name, business name, phone number, email address, and postal address. Business Information: Company registration number, VAT number, logistics and supply chain details. Payment and Transaction Data: Bank details (for invoicing), transaction history. Usage Data: IP address, browser type, pages visited, and interaction with our site. Marketing Preferences: Opt-in/opt-out choices, communication preferences. We do not knowingly collect data from children or process sensitive personal data.

3. How We Collect Personal Data We collect personal data in the following ways: When you contact us via email, phone, or contact forms. When you enter into a contract with us or request brokerage or logistics services. Through our website analytics tools (e.g., Google Analytics). From public sources, trade events, or referrals.

4. Why We Collect Personal Data (Legal Basis) We collect and use your personal data for the following purposes: Purpose Legal Basis To respond to inquiries and provide services Contractual necessity To process payments and manage logistics Contractual necessity To comply with legal obligations (e.g., invoicing, customs) Legal obligation To improve our services and user experience Legitimate interest To send marketing communications (if opted-in) Consent

5. How We Share Personal Data We may share your data with: Third-party logistics providers (for transportation and delivery coordination) Customs and regulatory authorities Payment processors and financial institutions Professional advisers (lawyers, accountants) Website and IT service providers We do not sell your data to third parties.

6. International Data Transfers Because we operate across the UK, EU, and Asia, your personal data may be transferred and processed outside your country of residence. Where required, we ensure such transfers are protected by: Adequacy decisions (for EU/UK data), Standard Contractual Clauses (SCCs), or equivalent safeguards.

7. Data Retention We retain your data only as long as necessary for the purposes for which it was collected, including: Legal and regulatory requirements (typically 6–7 years for financial data) Contract management and business operations Marketing preferences (until opt-out)

8. Your Data Protection Rights Depending on your jurisdiction, you may have the following rights: Right to access your personal data Right to rectify inaccurate or incomplete data Right to erasure (“right to be forgotten”) Right to restrict or object to processing Right to data portability Right to withdraw consent (for marketing) Right to lodge a complaint with a supervisory authority In the UK, this would be the Information Commissioner's Office (ICO). In the EU, your local Data Protection Authority.

9. How We Protect Your Data We use appropriate technical and organisational measures to safeguard your data, including: Secure servers and encrypted storage Access controls and authentication Regular security audits

10. Cookies and Tracking Technologies We use cookies to enhance site functionality and analyse web traffic. You can accept or reject cookies via our cookie banner or browser settings. For more details, see our [Cookie Policy].

11. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

12. Changes to This Policy We may update this Privacy Policy periodically. The latest version will always be available on our website. If significant changes are made, we will notify you directly where required.

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